FAQ

Self drive rentals in Chennai — common questions.

What documents do I need to rent a self-drive car in Chennai?

A valid driving license held for at least one year, plus a government photo ID (Aadhaar, passport or voter ID) for verification at delivery.

Is doorstep delivery available across OMR?

Yes — we deliver to Padur, Sholinganallur, Navalur, Siruseri, Thoraipakkam, Kelambakkam and nearby areas along OMR at no extra charge for daily rentals.

How does the monthly subscription rental work?

You pay a fixed monthly amount that includes a kilometre allowance and servicing. If the car needs maintenance, we swap it so you're never without one.

Is there a security deposit?

A refundable deposit applies depending on the vehicle and rental duration — this is confirmed on the call after you submit a booking.

Can I cancel or get a refund?

Yes — once your car is returned, open My Orders with your ticket number or phone and request a refund from there, or call us directly at 099622 27523.

Does the car come with FASTag?

Yes — every car comes fitted with FASTag. A ₹500 charge is added to your booking for it, so you can drive through toll roads without stopping to pay cash.

What's the daily kilometre limit, and what happens if I go over it?

Most cars include 300 km per day. If you go over, an extra-km rate applies — typically ₹4–₹8/km depending on the car — shown on that car's page before you book.

Can I choose between automatic and manual transmission?

Yes — both are available across the fleet. Each car's page clearly shows whether it's automatic or manual so you can pick what you're comfortable driving.

Is there a 7-seater available for a bigger group or family trip?

Yes — the Mahindra XUV500 (7-seater) is available for larger groups. Check the fleet page for live availability.

How much is the security deposit?

A refundable ₹5,000 deposit applies across the fleet, returned once the car comes back in the condition it left in.

What happens if the car breaks down or I'm in an accident?

Call us immediately at 099622 27523 — our team will guide you through next steps and arrange assistance or a replacement car.

Can I add insurance coverage to my rental?

Yes — optional insurance is available on any car in the fleet, at ₹450–₹1,220/day depending on the car. It covers all damage to the vehicle.

If the car gets damaged in an accident during my rental, do I still pay rent while it's being repaired?

Yes — if the car is damaged in an accident during your rental period, you're still charged half the daily rental rate for each day it's in the garage for repair, even with insurance active.

Does the insurance cover the entire repair bill?

Insurance covers the cost of repairing the damage, but if the garage bill comes to more than what the insurance payout covers, that difference is the customer's responsibility.

Is there a minimum age to rent a self-drive car in Chennai?

Self-drive rentals aren't available to students, in addition to the requirement of holding a valid driving license for at least one year.

Can I take the car outside Chennai or Tamil Nadu?

Yes — you can drive anywhere in India. You're responsible for any interstate permit charges and tolls along your route.

Can I drop the car off somewhere other than where it was delivered?

Yes — a different drop-off location is possible. Just confirm it with our team in advance: a few hours' notice for a nearby drop-off, a few days' notice for a long-distance one, so we can arrange the charges and logistics.

Do I need to return the car with a full tank?

Return the car with the same fuel level it was delivered with.

What payment methods do you accept?

UPI, cards, and cash are all accepted.

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